Frequently Asked Questions
Why can`t I buy products directly on this website?
My website is used as a portfolio, a platform where all my sales branches come together. I sell on the most popular design and creative places, and here you can find all in one place. All sales are made on the respective market places, and the license/refund regulations of the individual agencies take effect with a purchase.
On which marketplaces do you sell exactly?
Templates: Creative Market is a platform for handcrafted, mousemade design content from independent creatives around the world. Here you can find all my templates like presentations, logos, social media posts/stories.
Prints: Etsy is a marketplace focused on handmade items and craft supplies, where my prints are presented best.
Vectors: Adobe Stock and Shutterstock are leading global providers of high-quality licensed images, videos, music, and of cause vectors. If you need only some flower graphics or patterns from my portfolio, then these marketplaces are the right choice.
Do you offer refunds?
Due to the nature of digital products, refunds & cancellations are generally not accepted. Nevertheless every marketplace have it`s own refund police and at the end we can always talk about a refund, if there is a substantiated reason.
Which software is recommended for your products?
This depends on the type of product.
I offer every product on it`s best possible quality, and therefore high-quality software is needed, which I would always recommend first. But if you want to edit my products with other software, download some freebies to check out if the templates will work for you.
Templates are generally made with Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Apple Keynote, Google Slides, and/or PowerPoint. Please always check the detailed product description to see which program version you need in each case.
Prints are always ready-made digital files (JPEG), which are not editable and only for direct printing purposes. All prints always come in more ratios, so an easy printing of different formats is easily possible, and special software is not needed.
Vectors are editable in vector-based programs like Adobe Illustrator, which I would recommend. But there is a lot of free and also useful vector-based software on the market, which also is sufficient for editing.
I have trouble with a templates/product, can you please help me?
Of cause! The first question is, do you have problems with the software or rather with the template/product. If you have issues to work with the software, please visit the corresponding helping center of the software company, and you will find helpful articles and tutorials. If you have trouble with a template/product itself, please get in touch with me, and we will solve the problem.
Which licenses do the templates/prints/vectors have?
Full licenses can be found on each marketplace website.
Templates: Creative Market Licences
Prints: Etsy Licences (to be found at the bottom of the page as part of my terms and conditions)
Vectors: Adobe Stock Licenses / Shutterstock Licenses
Wow! I can download freebies here at the website?
Yes, you can! I`m always happy to offer you some freebies. There are always projects where some bits are not needed but still gorgeous and to bad to vanish from the scene, so the freebies are a great way for you to get some great products for free. Subscribe to the newsletter and don`’t miss new freebies anymore.
And the Freebies? Which license do they have?
All freebies come with a personal license so that you can use them for your gorgeous personal projects. It's not allowed to use the freebies for commercial projects, resell or redistribute them or use the original files as freebies.